On the one hand, some of the statistics Potter cites to support his case are alarming, especially those regarding the relatively small size of social networks and volunteering rates in Quebec. On the other hand, Quebec is noteworthy in terms of having one of the highest rates of happiness/social well-being in Canada. At a minimum, this apparent discrepancy is something that needs explained. One would, of course, scarcely imagine that a province suffering from widespread social malaise would be simultaneously happy.
Potter, moreover, draws heavily on Robert Putnam’s concept of social capital, which posits that certain social and political activities help build the civic foundation for well-functioning democratic societies. Being familiar with Putnam's work—it has inspired my own research into the character of contemporary community life--I think that Andrew Potter has taken some liberties with it. Sure volunteering may be low, but Quebecers are known for being politically active, which is another contributor to and reflection of social capital. At the same time, Potter seems to conflate social capital with level of conformance to a non-Quebecer's idea of law and order. He argues that the colorful pants worn by police as a sign of corrosion of “social cohesion and trust in institutions.” While I am not an expert on Quebecois culture, it is hard not to see this as reflecting an English-Canadians cultural bias. Indeed, the impulse to denigrate protest and collective bargaining disproportionately afflicts Anglophones. For those less afflicted, the camo pants might evoke a feeling of solidarity. Left-wing Americans, for the sake of comparison, rarely decry the blocking of streets and highways during protests as the demise of social cohesion.
That is not the only place where Potter could have been more sensitive to how cultural differences make social issues much more complex than one might initially think. He cites, for instance, the fact that far fewer Quebecers express the belief that “most people can be trusted.” As a social scientist Potter should be able to readily acknowledge that cultural differences can have a big impact on survey data. It is often claimed—on the basis of survey research--that Asian countries are much less happy than those in the West. However, once one recognizes the fact that readily labeling oneself as happy conflicts with Asian expectations for modesty, such interpretations of the survey data soon seem dubious. Given that Quebec’s rates of happiness and high marks in other dimensions of social capital, one wonders if individually low levels of trust simply reflects a cultural hesitancy to seem too trusting or gullible.
Some of the confusion in Potter’s piece may be the result of not explicitly acknowledging different scales of analysis. Quebec is unique compared to other provinces in terms of its social policy (i.e., L'economie sociale): heavily subsidized daycare, generous support of cooperatives, high labor participation, etc. In many ways its citizens are more communitarian than people elsewhere, but more at the level of the province than locality or nation, more via official politics than through non-governmental volunteering. Maybe they don't quite have the ideal mixture by some accounts, but it seems hyperbolic to argue that the whole society is in a state of alienated malaise.
In any case, both the controversy over Potter’s article and its analytical limitations are suggestive of the need for far better understandings of what community is. The term often evokes a fuzzy, warm feeling in some people, and worries about suppression of individuality in others. At the same time, few people seem aware of what exactly what they mean by the word: using it to describe racial groups (e.g., the black community), and online forum, and physical places—even though none of these things seem to be communal in even slightly the same way. Community is a multi-scalar, multi-dimensional, and highly diversified phenomenon. The sooner people recognize that, the sooner we can start to have more productive public conversation about what might be missing in contemporary forms of togetherness and how we might collectively realize more fulfilling alternatives.